I entered my promo code but it isn’t working. What should I do?Updated 4 months ago
Oh no! Here are a few reasons why your code may not be working:
Spacing or Typo: Double-check that there are no spaces before, within, or after the code. Sometimes a capital “I” can be mistaken for a lowercase “l” (or vice versa). To avoid this, copy and paste the code directly instead of typing it.
Already Used: Promo codes are limited to one use per customer. If you’ve already used this code, it won’t apply again.
Subscription Orders: Promo codes (except referral codes) cannot be applied to subscription orders, since they’re already discounted.
💡 If you’re still having trouble, feel free to contact us for further assistance!