How do product subscriptions work, and how do I place a subscription order?Updated 2 months ago

When you subscribe to a product, you'll receive it automatically every 30, 60, 90, or 120 days based on your preference. After subscribing initially, this frequency is fully customizable from your subscription account portal. You’ll also save 20% on every order with no commitment—subscriptions can be modified or cancelled anytime.

Follow These Steps to Place a Subscription Order:

✅ Add Items to Your Cart:

• Visit our shop page.

• Select “Subscribe & Save” under the product you want.

• Choose your preferred delivery frequency (30, 60, 90, or 120 days).

• Click “Add to Cart” and repeat for any additional products.

🛒 Access Your Shopping Bag:

• Click the shopping bag icon in the top-right corner to review your selections.

🔄 Review & Adjust:

• Use the “+” or “–” buttons to adjust quantities.

• To remove an item, click “Remove” or reduce the quantity to zero.

🚀 Proceed to Checkout:

• Once your cart is complete, click “Checkout.”

• You can use express checkout options like Shop Pay or GPay.

✍️ Enter Your Information:

• Fill in your contact and shipping details.

• Add any promo code or gift card in the provided field.

Note: If using express checkout, a pop-up may prompt you to log in or verify with a code. To skip this, click the “X” or select “Check out as guest.”

📦 Continue to Shipping:

• Click “Continue to Shipping” to review your order details.

• Orders over $74 (after discounts, before tax) qualify for free shipping. Otherwise, a $9.99 shipping fee applies.

💳 Select Payment Method:

• Choose your preferred payment option:

  • Credit Card (default)

  • PayPal

🔐 Enter Payment Details:

• Enter your payment information securely.

• If your billing address differs from your shipping address, select “Use a different billing address” to update it.

✅ Complete Your Order:

• Click “Pay Now” to finalize your subscription.

• Your payment is securely processed through Shop Pay or PayPal.

💡 Pro Tip: If ordering collagen, to avoid paying for shipping, consider ordering two jars every 60 days or 1 kg every 120 days instead of one jar every 30 days.

If you need help placing your order, feel free to reach out to us at [email protected]—we’re here to help!