Subscriptions
How do I update the payment method for my subscription?
Update the card used for recurring subscription orders through your secure account portal, and make a new payment method primary.
How do I update my payment method for my subscription?
Keep your subscription running smoothly by updating your payment card in your account portal.
Will I get a notification before my subscription renews?
Yes — we send an email reminder before each renewal so you have time to make any changes.
Can I have more than one active subscription?
Yes — you can subscribe to multiple Landish products at the same time, each on its own schedule.
Can I send my subscription to a different address for one order?
Need to ship one order to a different address? Here's how to handle a one-time address change for your subscription.
What happens if my subscription payment fails?
If a subscription charge doesn't go through, here's what happens next and how to fix it.
How do I reactivate a cancelled subscription?
Changed your mind after cancelling? You may be able to reactivate your subscription from your account portal.
Is there a minimum commitment period for a subscription?
No minimum commitment — you can cancel after your first order with no fees or penalties.
How do product subscriptions work, and how do I place a subscription order?
When you subscribe to a product, you'll receive it automatically every 30, 60, 90, or 120 days based on your preference. After subscribing initially, this frequency is fully customizable from your subscription account portal. You’ll also save 20% on
How do I order?
You have two options to order your favourite products:. One-Time OrderA regular purchase with a single delivery.For a guide, click here. Subscription OrderReceive your product every 30, 60, 90, or 120 days—or at a customizable frequency—while saving
How do I modify, swap, or cancel my subscription?
You can manage your Landish subscription with just a few clicks! Here’s how to update your products, delivery schedule, or personal info. Log in here to access your subscriptions.Click “My Subscriptions” in the top-left menu to view your active and i
What is the difference between selecting the “one-time purchase” and the “subscribe & save” option when ordering?
One-Time PurchaseA regular order with a single delivery, perfect if you just want to try a product or prefer buying as needed. Subscribe & SaveReceive your product automatically every 30, 60, 90, or 120 days, saving 20% on each order. You can pause,
How do I add new products to my subscription?
You can easily add new recurring products or one-time items to your existing subscription directly through your Landish customer account. Log in to your account and select Subscriptions from the left-hand menu. Scroll down to the You May Also Like se
I Can't Log Into My Subscription Account
Having trouble accessing your subscription account? Don't worry, this is usually a quick fix. We operate with three separate login portals. Because our regional databases are distinct, your account only exists on the portal where you originally creat
How can I avoid paying shipping fees on my subscription?
Orders over $74 before tax automatically qualify for free shipping. A simple way to save on shipping is to adjust your order frequency, quantity, or product size:. Update Quantity & Frequency: Instead of receiving 1 jar every 30 days, you can update
What are the benefits of having a Landish subscription?
Subscribing to Landish comes with several key perks:. 20% Savings: You automatically save 20% on every recurring order compared to standard one-time purchases. Automated Deliveries: Your orders are processed automatically on your chosen schedule (eve
Why was an order shipped after I cancelled my subscription?
When you cancel a subscription, it immediately stops all future recurring orders. However, if an order was already processed before the cancellation was completed, that specific shipment will still be fulfilled and sent to you. To help you manage you
What are the top pro tips for managing my Landish subscription?
Here are quick tips to get the most out of your Landish subscription:. Align Delivery Dates: If you subscribe to multiple products, set their renewal dates to the exact same day. They will consolidate into one shipment, helping you reach the $74 free
How do I reschedule my next subscription delivery?
You can easily change the date of your upcoming delivery through your Landish customer account. Log in to your account and select Subscriptions from the left-hand menu. Find the product you wish to update and click Edit options at the bottom of the p
How do I change the quantity of my subscription product?
You can adjust the quantity of any item in your subscription directly through your Landish customer account. Log in to your account and select Subscriptions from the left-hand menu. Find the product you wish to update and click Edit options at the bo
Why can't I subscribe to a specific product?
While most Landish products offer a Subscribe & Save option, a few items cannot be ordered as a subscription:. One-time purchase only items: Accessories, gift cards, sample packs, and limited-edition products are only available as one-time purchases.