How do I cancel my Landish subscription?Updated 3 hours ago

You can cancel your subscription at any time directly through your Landish customer account.

1. Log in to your account and select Subscriptions from the left-hand menu.

2. Find the product you wish to cancel and click Edit options at the bottom of the product card.  

3. Look at the right side of the screen under Your subscription to this product and click Cancel this subscription.  

4. Select a reason for cancelling, then complete the prompt to confirm.   

Once completed, your subscription status will change to inactive, and a confirmation email will be sent to your inbox.

Note: To retain your 20% ongoing discount, you may wish to skip your next order instead of cancelling it or you can reactivate anytime. 

⚠️ Cancelling an order created by your subscription

➡️ If your latest order has already been shipped (you received a shipping confirmation), unfortunately, it cannot be cancelled.

➡️ If the order has been processed but not shipped (you’ve received an order confirmation but no shipping confirmation), we may be able to cancel your order but unfortunately cannot guarantee it, please reach out to us at [email protected] as soon as possible.