Why was an order shipped after I cancelled my subscription?Updated an hour ago

When you cancel a subscription, it immediately stops all future recurring orders. However, if an order was already processed before the cancellation was completed, that specific shipment will still be fulfilled and sent to you.

To help you manage your orders effortlessly, we send an upcoming order reminder email 3 days before every subscription is processed. This reminder gives you time to skip, reschedule, modify, or cancel your subscription before the order goes through.

If your latest order has already shipped, you will receive a shipping confirmation email with tracking details.